Return & Exchange Policy

Thank you for shopping with us. Your satisfaction is important to us.

Returns & Exchanges

We accept returns and exchanges within 14 days of receiving your order, provided that the item is:

• Unused and in its original condition.
• Returned with all original packaging, tags, and accessories (if applicable).
• Not damaged, altered, or showing signs of use.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned or exchanged once opened or used.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the issue. We will review the case and arrange a replacement or suitable solution.

Return Process

To request a return or exchange, please contact our customer support team with your order number and the reason for the request. Our team will guide you through the process.

Refunds

Once the returned item has been received and inspected, approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.

Shipping Costs

• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
• Original shipping fees are non-refundable unless the return is due to our error.

Contact Us

If you have any questions regarding returns or exchanges, please contact our customer support team. We are always happy to help.